Returns & Exchanges
If you are not completely satisfied with your purchase, you may return your device in its original condition within 15 days of delivery for a full refund or exchange.
1
Initiate Request
Contact our support team at [email protected] with your order number to request a Return Merchandise Authorization (RMA).
2
Pack the Device
Ensure the device is in its original packaging with all included accessories, manuals, and protective films intact.
3
Ship the Item
Affix the provided shipping label to your package and drop it off at the designated carrier location.
4
Inspection & Refund
Once our warehouse inspects the returned unit, your refund will be processed to your original payment method within 7-10 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing